Frequently Asked Questions (FAQ)
Cannabis
No. Recommendations for specific products are included as part of the Consultations, Coaching Course and Premium Content of The DailyMICROdose.
Choosing legal CBD products (plant flower or finished product having .3% THC or less) can be just as daunting as choosing whole cannabis. To date there are hundreds of thousands of brands/styles of CBD available at any given time!
And the FRAUD in the cannabis industry, in particular the CBD industry is unbelievable. (This issue of fraud is more fully unpacked in the Premium Content).
Though many CBD products are advertised as “legal-in-all-50-states”, not all states allow legalized CBD to be sold within their borders.
Also in my experience, if your pains are severe like the ones I talk about for me, CBD just does not work as well as whole plant THC-rich cannabis to reduce much pain. To relieve that kind of pain, generally whole plant cannabis with more THC (the type that is often illegal in many states) is needed.
Yes, certain CBD formulations help some with inflammation. The doses recommended though need to be much, much higher than the claims but if enough of the correct type can be ingested (without also ingesting the toxins found in much of it), it can help generally support and balance the body through a healthier Endocannabinoid System (ECS) which can help reduce some pain.
But then a person definitely needs to add the other holistic pain and wellness items and supplements presented during the Coaching course (and in The Daily MICROdose content) to have a more effective end result.
To answer your question, at this time I do not offer a CBD-based full Coaching course.
However, I suggest you look further into The Daily MICROdose materials for more details about choosing and using CBD prominent cannabis.
Unfortunately not at this time. Please be advised cannabis laws around the world and in various countries and locations differ. Any cannabis information you read, listen, watch from this site is for entertainment purposes only and targeted for those that live in the United States and you will want to know your cannabis laws where you reside.
No! There are other, healthier ways to use cannabis for wellness, and I’ll show you all of them.
No! I’ll teach you how to find the perfect dose, and how to condition your tolerance so you get all the health benefits and none of the high.
No. I’m an educator and provide information for people to make more informed choices about their wellness for themselves. I have been specifically educated and have personal experience in wellness areas over many years. I have earned through special training and many hours and months of studying additional and specific cannabis wellness topics, a current Cannabis Coaching certification. Many hours of my study have been in listening to and participating in interviews given by long-time cannabis-trained and cannabis practice specific medical doctors and nurse practitioners.
Please see Terms & Conditions: Section 2. Legal Disclaimer for more info. CLIENT/USER WILL NOT DISCONTINUE OR CHANGE ANY TREATMENT PLAN THAT CLIENT/USER MAY BE ON AS A RESULT OF HIS/HER COACHING SESSIONS and/or USE OF THIS WEBSITE INFORMATION WITHOUT FIRST DISCUSSING THE CHANGE WITH HIS/HER DOCTOR.
Advertising, Contributors and Recommendations
The recommendations presented during the consultations, full coaching course and/or within the Premium Content of The DailyMICROdose, are presented either because I have personally used them myself or I have knowledge of their usefulness through trusted others.
No. In most cases I only recommend the particular and specific item suggested. Other items offered by the company might have excipients or other ingredients, additives or other functions I do not recommend or agree are safely useful.
No. See Legal for more information:
Links away from this site also will take the User to 3rd party sites and information that might or might not be supported by this site’s views, beliefs, policies and vice versa. That links to 3rd parties are included does NOT mean any of the 3rd parties agree or support cannabis information, use or legalities.
No. See Terms & Conditions: Section 9. Links to Other Websites for more info on this.
Refunds
I regret that I am unable to give refunds.
However, every new subscriber to The Daily MICROdose has 24 hours to preview the Premium Content and the subscriber can cancel by the end of the first day and the card not be charged. The one-day preview will end and if cancelled, the access to the Content will end immediately.
In addition, should the subscriber encounter problems of any kind within the first few days of their new membership, are frustrated and upset and need to cancel, we ask people to please Contact Us to handle your situation before initiating a Charge Back to your bank card.
Please see Terms & Conditions: Section 6. Renewal, Cancellation and Refund Policy and Section 5. Fees and Payments for more information.
This policy also applies to automatic renewals from using the Premium Content membership.
When you enroll, your account on the site will have a link to cancel out of the automatic renewal process.
If you choose not to cancel, your account will continue to be automatically renewed by the system at the end of each enrollment period (each 30 days from any day you sign up, or yearly from the day you sign up). If you need assistance, please contact us and we can help.
You can cancel your renewal subscription at any time by clicking the “My Account” link near the top of any page, choosing the account “subscriptions” tab, and to the right selecting the “cancel” link.
Self-cancelled subscriptions cancelled after billing has commenced and before the next recurring billing will continue access to that particular subscription until the end of the current period for which the subscription was purchased. No refunds or prorated refunds are provided.
This policy also applies to accounts that have been suspended or blocked due to noncompliance with the Code of Conduct, Terms & Conditions: Section 7. Code of Conduct as well as any early terminations for dissatisfaction. However, such ended suspended, terminated or blocked accounts will end the subscription immediately upon termination.
Thank you for your understanding.
When you enroll, your account on the site will have a link to cancel out of the automatic renewal process.
If you choose not to cancel, your account will continue to be automatically renewed by the system at the end of each enrollment period (each 30 days, or each year from any day you sign up).
If you need instructions on how to cancel, see below in “Subscription questions”. If you need assistance, please Contact us and we can help.
You can cancel your renewal subscription at any time by clicking the “My Account” link near the top of any page, choosing the account “subscriptions” tab, and to the right selecting the “cancel” link.
Self-cancelled subscriptions cancelled after billing has commenced and before the next recurring billing will continue access to that particular subscription until the end of the current period for which the subscription was purchased. No refunds or prorated refunds are provided.
Membership Subscription questions
Every enrollment defaults to automatic renewal. However, I understand that some of the enrolled members do not wish to have their account automatically renewed.
If you would like to opt out of this automatic process, you may. You will need to follow these additional steps at the time of enrollment or re-enrollment to opt out of the auto-renewal process (opt out meaning cancelling):
- Log in to your SevenLeafCannabisCoaching.com account and click on the “Account” tab/word at the top of the website.
- Scroll down the page to find “Current Membership”.
- To the right you can select/click on “Cancel”, which will opt you out of your recurring subscription.
That cancel should successfully opt your subscription out of autorenewal. If cancelled after billing has commenced but before your next expected recurring bill, your access to SevenLeafCannabisCoaching.com’s premium content will continue until the end of your current billing cycle, at which time it will expire. Your credit card and/or account will not be charged again.
If you find you require further help opting out, please Contact us for assistance well in advance of your expiration date.
Please note that you will have to follow this opt-out/cancel process each time you reactivate your enrollment. If you forget to cancel or notify us before your expiration date that you want to cancel, the system will automatically renew your enrollment.
I understand that this process inconveniences a small number of our enrolled members. Most of our enrolled members prefer this option.
Go to any SevenLeafCannabisCoaching.com page and look at the navigation bar at the top of the screen.
If you see the following, you are not logged in (and you will not be able to read any of the full articles):
Subscribe Account Login
If you see the following, you are logged in and subscribed:
Subscribe Account Logout Your Name
If you need further assistance, please Contact us.
The enrollment renewal process defaults to automatic renewal. For most users, this means that your account will be renewed after each subscription period without any additional steps on your part.
However, under certain circumstances, you will need to re-subscribe to regain access after your expiration date.
Three groups of users will not be automatically renewed and will find it necessary to re-subscribe after their accounts have expired if they wish to continue benefits.
This is necessary for:
1) Users who voluntarily cancelled out of our automatic renewal process, who will need to re-subscribe after expiration each time they cancel.
2) Users whose credit cards are declined at the time of auto-renewal, who will find their account has expired and will need to re-subscribe to continue receiving benefits.
3) Users who have mailed in checks or cash for payment and have not sent in additional payment for the next term before the current subscription expires.
If you wish to remain subscribed but find that your account has expired for one of these reasons, you will need to re-activate your subscription by repeating the subscribe process.
To regain access after your expiration date, you will need to follow these instructions:
- Click on the “Subscribe” link in the navigation bar at the top of any page.
- Follow the instructions and your subscription will be reinstated.
I understand that not everyone wants their account to be automatically renewed.
If you would like to cancel out of this automatic process, you may. You will need to follow these additional steps to cancel out of the auto-renewal process.
Please note that you will have to follow this cancel out process each time you reactivate your subscription.
Also, cancelling must be completed before autorenewal takes place, so do not delay (see our refund policy to understand why.)
If you need further assistance with this process, please do not hesitate to Contact us directly for help.
Yes, you may change the length of time that your subscription covers. The new subscription length will either begin with your next renewal if downgraded, or occasionally we offer a proration when upgrading that will begin after you change plans. Please Contact us for help prior to your renewal date.
Your username is of your choosing and automatically created in our system during registration. It is unique to your membership and your username cannot be changed.
Please do NOT user your email address for the username when registering. If you do, and later change your email address (which might or not actually change the user name), your account could lock you out.
Your login requires username and your password.
Your account password and email associated with your account can be changed by following these instructions.
Do not change your email and password at the same time.
To change your email:
First, make sure you are logged in. Then look at the navigation bar at the top of the page and click on “My Account.”
You will be taken to your account page, where there is your email box that can be typed over to change it.
Type your new email and click “Save Profile”.
LOGOUT after changing your email. If you don’t do this, it is possible you will get locked out of your account and need admin to unfreeze your account for you.
So log out immediately after changing your email. Log back in with your new email and current old password.
To change your Password:
In your Account, there is a link below your email (and below the Box “Save Profile”) to Change Password which will take you to a page with a New Password box and Confirm New Password box.
Enter your new password in both boxes and click “Update Password”.
If you need help, please Contact us and we will be glad to assist.
If you have had trouble getting your transaction completed, it may be due to a credit card error. There are a few common problems that could be the culprit. First, make sure that your name and billing address are entered exactly as they appear on your credit card statement, or the charge may be rejected. Next, please make sure you have correctly entered the expiration date and CVV code – this is a common cause of transaction failure.
This site is setup for customers residing within the USA. If you are a customer located outside of the United States, your address will need to be entered in the standard format used in your country. And your card needs to make payment in USD rather than conversions. Information on how to enter your card’s address can usually be found on each country’s postal service website. Sometimes the locally-accepted form of an address does not match the official postal service version. For additional help in determining this format, you may find the following websites helpful: http://www.columbia.edu/kermit/postal.html and/or http://www.bitboost.com/ref/international-address-formats.html.
In addition, depending on our payment processors and your non-USA card processing bank, your payment may be blocked.
It’s possible you will need to use a USA based funding source.
If all else fails, please Contact us for help and we’ll investigate within our system.
Sometimes during the enrollment process, a credit card company will show the transaction related to one enrollment twice. While the transaction is still pending, you might see two (or more) incidences of the transaction in your account register. Rest assured that when the status of this transaction changes from “pending” to “completed” – something that is done internally by your credit card company – the extra incidences will disappear and you will see that you were only charged once for your enrollment. So if the status on those multiple transactions is pending, please wait a day or so and check again. Sometimes it can help to contact your credit card company and ask them to clear any “holds” on your account. If you find that your monthly credit statement contains multiple completed (not pending) duplicate transactions, then you should Contact us to sort it out. Thanks.
No. Members have 24/7 access to the available Premium Content on SevenLeafCannabisCoaching.com, The Daily MICROdose, to read, view, study, watch, and listen to any of the content available in your membership. However, content is not available for member printing, copying, sharing, saving or downloading. Please see Terms & Conditions: Section 8. Limitations on Use.
Technical support
Before contacting us with a technical issue, please review the questions and answers below. In most every situation, the responses we have documented should solve your issue. If for some reason you do not see a response for your problem, send us an email using our Contact form. To ensure we can help you as quickly as possible, please provide us the following information in your email:
- Computer operating system (Windows 10, Mac OS X, etc.)
- Internet browser and version number (Firefox 81.0.2, Edge, Safari 13.7, etc.)
- Type of Internet connection (DSL, T1, cable, fiber optic, dial-up, etc.)
- Which service provider you use to access the Internet (AT&T, Verizon, AOL, Comcast, Century Link etc.)
- Region of the world you are located (preferably city/state)
- The exact steps taken which cause your problem. The more specific, the better. Tell us step-by-step what you clicked and what was displayed. If there were any error messages, copy and paste the exact text in the email. The more information we have, the more likely we will be able to handle your issue in a timely manner.
Thank you.
Your username is of your choosing and automatically created in our system during registration. It is unique to your membership and your username cannot be changed.
Please do NOT user your email address for the username when registering. If you do, and later change your email address (which might or not actually change the user name), your account could lock you out.
Your login requires username and your password.
Your account password and email associated with your account can be changed by following these instructions.
Do not change your email and password at the same time.
To change your email:
First, make sure you are logged in. Then look at the navigation bar at the top of the page and click on “My Account.”
You will be taken to your account page, where there is your email box that can be typed over to change it.
Type your new email and click “Save Profile”.
LOGOUT after changing your email. If you don’t do this, it is possible you will get locked out of your account and need admin to unfreeze your account for you.
So log out immediately after changing your email. Log back in with your new email and current old password.
To change your Password:
In your Account, there is a link below your email (and below the Box “Save Profile”) to Change Password which will take you to a page with a New Password box and Confirm New Password box.
Enter your new password in both boxes and click “Update Password”.
If you need help, please Contact us and we will be glad to assist.
On occasion, some users may receive a blank page when attempting to view the site. This is fairly uncommon, but when it does happen can be quite frustrating. In most situations, it has to do with a firewall blocking the website or a local Internet Service Provider (ISP) not updating their flush frequently enough to see site changes.
In addition, sometimes this website’s internal servers and associated internal networks, website security firewall and systems experiences a short downtime as something on them resets or experiences an outage outside our control.
These situations often last only moments to a few minutes. Rarely they can last an hour or more.
The list below provides some suggestions of what to do if this problem occurs:
- First, try reloading the page after a few minutes. Sometimes this is all that is needed.
- Temporarily turn off your computer’s firewall, and see if you can then view the site. Sometimes firewall settings can be so restrictive that valid websites are also blocked.
- Clear your computer’s cache/flush.
- Use traceroute (http://www.traceroute.org/#USA) to see if you can notice anything odd in the connection between your computer and our security server (192.124.249.20). Sometimes you might be able to see the jump point where the connection breaks.
- Contact your ISP to ask them about connectivity to 192.124.249.20, and caching of 192.124.249.20 server content. We have seen a number of situations with smaller ISPs where they do not refresh their flushs often enough, and the site is briefly not visible.
- Ask your ISP if they have any policies in place for blocking certain websites.
- Ask a friend, family member, or neighbor to go to the site and see if they are able to access it. This can help to determine if it is more of a local issue or something more specific to your ISP.
- If you have a phone, tablet or laptop, take it to a local coffee shop to see if you can connect to the site through their wireless Internet connection.
- If you work in an office with computers, try accessing the site from work. This can at least narrow the problem to either a hardware or connectivity issue.
If using a different device than you normally do, make sure you are completely logged out of your Account from your original device. You must actually logout, not just close a browser or close the device.
We are happy to help troubleshoot, so please don’t hesitate to Contact us if you need help.
To clear your browser cache/flush in Firefox, perform the following steps:
- Select “Options> Privacy & Security> Cookies and Site Data> Clear Data…” from the browser navigation menu.
- Ensure the “Cached Web Content” checkbox is selected. (You may also need to select “Cookies” if you have had persistent trouble.)
- Click the “Clear” button.
- Attempt to play the video again.
To clear your browser cache/flush in Microsoft Internet Explorer, perform the following steps:
- Select “Tools > Internet Browsing History” from the browser navigation menu.
- Select “Temporary Internet files and website files” (You may also need to select “Cookies and website data” if you have had persistent trouble.)
- Click the “Delete” button.
- Attempt to play the video again.
Please note, clearing the Internet files stored for your browser may require you to log in to the site again. If you have any further questions, please Contact us.
If you cannot view premium content on our website, check to see if you are logged in and currently subscribed. You are able to only login on one device at a time with your credentials. Be sure you are not logged in on a different device that has not been correctly logged out. You must be logged in to view premium content at SevenLeafCannabisCoaching.com.
Sometimes, even after logging in, it’s necessary to clear your browser cache or reboot your computer, especially to view a page that you previously tried to view when you were not logged in.
If you continue to have trouble, please let us know and we’ll do our best to help.
First, check if you are currently still logged in on another device. Just shutting off the first device without first clicking to log off on the website could block you from logging in on a different device.
Next, if you have requested a new password reset with “Forgot Password”, be sure to use the link sent within 24 hours of requesting it. If more than that time elapses, you will need to visit the homepage and click on “Forgot Password” again to send yourself an updated link.
If that isn’t the issue, read on.
Users can choose to receive their email as HTML or plain text. This is an option set within your email client (Office 365, Thunderbird, Outlook, Gmail, etc.) If you have your email client set to receive HTML, you can click directly on the link to use it. You may not see the entire link; it will probably look like this:
https://sevenleafcannabiscoaching.com/user/rese…
If your email client is set to receive messages only in plain-text format, the URL will look like this:
https://sevenleafcannabiscoaching.com/user/rese… [1]
The “[1]” next to the URL is a footnote. You must then scroll to the bottom of the e-mail to find the full link. You may be able to click on it, or you may need to cut-and-paste the full link into your browser. It will be a long link and you will need to make sure to include every bit of it or it won’t work.
If you currently receive e-mail in plain-text format, switching to HTML format will make it possible for you to receive clickable links from us.
Finally, if the above does not work for you, please Contact us and our customer service crew will reset your password manually.
Please note that although we do our best to respond quickly to all contact requests, there may be a delay of up to one business day for a manual password reset. Thank you for your understanding.
All of our non-essential e-mails contain a link that you can use to unsubscribe if you wish. Please note that you may need to be logged in to unsubscribe using these links. Note that essential account emails cannot be unsubscribed. However, if you are frustrated, in a hurry, or can’t figure out how to log in to your account, simply forward a copy of a recent unwanted e-mail to support@sevenleafcoaching.com with your request and we’ll promptly remove your subscription(s) and ensure that you no longer receive unwanted e-mails.
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